Author: Riku Kivimäki

Our support website is experiencing minor technical difficulties, which we are working on. The website is otherwise usable, except that the categories on the first page are not visible at the moment. Should you want to use a specific article, the search function is working as is so you can navigate to your article of preference.

We apologise for the inconvenience, and we hope to have the website running regularly again shortly.

We are implementing structural changes to our support.condence.io pages during the following week. The changes are mainly cosmetic and intended to improve user experience. We also have content additions in the pipeline for the upcoming weeks.

The terminal installation document has been updated and is now available for inspection in the Terminal Installation article.

Please take a look and let us know if you have questions regarding terminal installation!

The latest versions of SLA & EULA have now been released. Please refer to the section Sales/Marketing on our Support website to read them. Please let us know if you have any questions, and we’ll be happy to help you.

The forecast tool in Condence has undergone an intense upgrade based on internal and external feedback.

The upgrades to the forecast tool include the following features:

• Option to Display full history or hide full history.
  • Focus on only the future forecasts, or look at the forecast alongside the full history of the metric.
• Option to select forecasting input between min, max, average and value data so you can get a grip on different scenarios and determine the correct timing for the service.
• Improvements to the general forecasting given by the forecast tool

The update has been released and is available for use right now. Please let us know how you feel about this feature and its upgrades!

Our Vibration Tool has gained more features that vibration analyst professionals will surely appreciate. 

• Unit change from option from Metric to Imperial 
  • G unit and Cycles-per-Minute (CPM) are now available.
• Kinetic information that allows users to see followed fault frequencies on the spectrum. Used to follow bearing frequencies, e.g. 

This is a non-licensable upgrade to the vibration tool and is available for everyone immediately. Please get in touch with support@distence.fi should you encounter any questions or issues.

A new feature called Type Plate has been released. With Type Plate, you can easily categorise device information and display stored information. Type Plate lets you keep your focus on the device level without the need to look at the manual as often, as the most common information is available with just a press of the button.

The Type Plate is non-licensable and available for everyone. When making new device levels, inserting the most common information is mandatory. A support article regarding the Type Plate will be available shortly.

Please contact support@distence.fi if you have questions or issues with the Type Plate.

Distence has released brand new exciting features for Condence.

Coe is a powerful machine learning tool that analyses vibration data from sensors installed on industrial equipment. Coe is designed to make the job of maintenance professionals easier and more efficient. It builds on multiple Condence capabilities. It helps automate vibration data analysis, enabling users to detect potential issues and anomalies that may not be detectable through traditional threshold monitoring and gives more lead time to plan and address the budding issues.

Condence Co-engineer is a powerful tool that allows you to monitor your equipment effectively and efficiently. By harnessing the power of machine learning, Coe can detect potential issues and anomalies that traditional threshold monitoring cannot. With Coe, you can reduce downtime, save money on repairs, and increase their overall operational efficiency.

Implementation of Coe on existing installations or installations in progress can be done as a global or asset-specific update that does not require any changes in the field.

Would you want to know more? Please contact sales@distence.fi, and read more on condence.io website.

The latest feature we developed, Zones follow Alarms, will be added to Condence on 11/04/23! As the name would suggest, now, just by adding alarm levels in Condence, you can have your colour-coded trend metric windows visible. There is no more necessity to publish Zone configurations separately.

If you have two or more alarms overlapping, you may select what Zones you want to view.

The old way of making Zone configurations is not going away. Zones follow alarms is an alternative way to make Zone configurations.

We expect this feature to make using Condence easier and more efficient. Want to learn more? Please get in touch with us at operations@distence.fi.

The Point of Interest feature was just released! With Points of Interest, you can insert manual notes to the Lifeline feature and share information more easily with other users with access to the same device level. This includes, for example:

• Health condition status
• Suggestions
• Planning actions
• Performing actions

If you want to know more about Point of Interest, please contact operations@distence.fi.