News

Condence.io release notes and technical news

  • New standard feature Missed Report is released
    We have published today a new standard feature for all Condence users! Missed Reports feature is to expose administrators if a hardware unit is not communicating. Feature can monitor terminal level reports or can be extended to monitor metric level reports. For more information about the purpose and use of the feature, please see the… Read more: New standard feature Missed Report is released
  • Condence support page is working normally again!
    We managed to fix the issue with our service providers. Please enjoy using support.condence.io again!
  • Technical Difficulties at support.condence.io
    Our support website is experiencing minor technical difficulties, which we are working on. The website is otherwise usable, except that the categories on the first page are not visible at the moment. Should you want to use a specific article, the search function is working as is so you can navigate to your article of… Read more: Technical Difficulties at support.condence.io
  • Structural updates to the support pages
    We are implementing structural changes to our support.condence.io pages during the following week. The changes are mainly cosmetic and intended to improve user experience. We also have content additions in the pipeline for the upcoming weeks.
  • Updates to the Terminal Installation article
    The terminal installation document has been updated and is now available for inspection in the Terminal Installation article. Please take a look and let us know if you have questions regarding terminal installation!
  • Updated versions of SLA & EULA have been released
    The latest versions of SLA & EULA have now been released. Please refer to the section Sales/Marketing on our Support website to read them. Please let us know if you have any questions, and we’ll be happy to help you.
  • Upgraded Forecast tool released
    The forecast tool in Condence has undergone an intense upgrade based on internal and external feedback. The upgrades to the forecast tool include the following features: The update has been released and is available for use right now. Please let us know how you feel about this feature and its upgrades!
  • Vibration Tool upgrade released
    Our Vibration Tool has gained more features that vibration analyst professionals will surely appreciate.  This is a non-licensable upgrade to the vibration tool and is available for everyone immediately. Please get in touch with support@distence.fi should you encounter any questions or issues.
  • Type Plate feature released
    A new feature called Type Plate has been released. With Type Plate, you can easily categorise device information and display stored information. Type Plate lets you keep your focus on the device level without the need to look at the manual as often, as the most common information is available with just a press of… Read more: Type Plate feature released
  • Coe, Condence Co-Engineer released
    Distence has released brand new exciting features for Condence. Coe is a powerful machine learning tool that analyses vibration data from sensors installed on industrial equipment. Coe is designed to make the job of maintenance professionals easier and more efficient. It builds on multiple Condence capabilities. It helps automate vibration data analysis, enabling users to… Read more: Coe, Condence Co-Engineer released