Condence.io SupportOperation Specialist - Distence Ltd.
The frequently asked questions, FAQ, article has been released. It features some of the most asked questions we run in from time to time. This article is ongoing, and more questions are added as they come up. You can help expand this article by contacting us at operations@distence.fi. Alternatively, you may use the comment field in the article to direct your questions that way.
FAQ is located in the Condence Support > General > General Knowledge > Frequently asked questions
The User Manager section in Condence has had improvements that hugely benefit the users. Some of the improvements in the User Manager include:
Please take a look at the new User Manager and tell us how you feel about these upgrades!
On the Device Manager, there have been a few general improvements to better the user experience when using the Device Manager. This includes for example more options for IEPE RPM sources.
The forecast has been renewed and now offers more precise predictions and forecasting suggestions. Using the forecast tool remains the same as it did before, but the predictions given are more accurate.
If you have questions related to this feature, please get in touch with operations@distence.fi.
The Forecast tool used in the Monitoring view has been improved. The Forecast now uses a longer time period and makes the calculations based on the already existing data, thus improving the predictions for the metrics. This improvement is expected to give more insight to the professionals to determine the correct timing for service.
If you have questions related to this feature, please get in touch with operations@distence.fi.
Distence has released a powerful new feature, Lifeline.
With the Lifeline feature, you are able to get visualised highlights on the events your device is likely to encounter. The Lifeline uses algorithms based on the condition of the device and usage of the device. When combining these together, we are able to make highly complex calculations, and give you the ability to see future predictions even easier than before. Lifeline is usable with alarms, time-to-service features etc.
Contact Distence, operations@distence.fi, for more information regarding the Lifeline feature and see how our latest feature will help you maintain your machinery better than ever before.
Distence has released a Modbus configuration possibility to the Device Manager. You can make your Modbus configurations in the measurements section like any other measurement are done.
It is possible to choose either RTU or TCP configurations.
Additional instructions to be released at a later time to support.condence.io.
If you have additional questions, please contact operations@distence.fi for more info!
Distence has released a Health Index feature for public usage. This feature is available to use right away.
With the Health Index feature, we are providing you with more freedom on how to express the data shown on your monitoring view.
For example, if you want to know if the bearing is beginning to wear out, you may add several bearing measurements into one metric that will show the overall health of said bearing. You will also keep your detailed metrics about BPFO, BPFI, etc. The Health Index is an additional feature that you can use as an addition to previous measurements.
The previous example is just the tip of the iceberg with the Health Index, as the Health Index does not limit to just the overall health of metrics.
The Health Index gives you a full range to use with your mathematic formulas on what to calculate in the Health Index feature. Should you wish to add more complicated formulas, that is possible with the Health index.
Distence will release additional information on how to set up measurements with the Health Index will be released at a later time. Contact us for further info, and I hope you will find your way to use this powerful new feature!
A search engine has been implemented to Device Manager and CS1220 support has been deployed.
A new feature has been added to the Measurements section in the Device Manager. You can now add visual metrics for your device to help you keep track of your device’s operational time.
Head to the article Adding usage hours measurements for instructions on how to add usage hours to measurement.
Filter function has been added to measurement and setup tabs. This allows you to search for your preferred measurements. Filtering for the metrics you are searching for can substantially speed up your process. Just write the name of the measurement, or even just part of it, and the search function will find what you are looking for.
Metric Name Prefix is added to the measurement configuration. With the Metric name prefix, you can add your preferred name to your metric. The prefix will be shown at the beginning of the metric so the correct measurement is easier to spot using the Metric name prefix.