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News

New feature – Anomaly Revealer Zones

We have released a new feature to enhance our existing feature Anomaly Revealer called Anomaly Revealer Zones. Anomaly Revealer Zones is a visualization tool that provides you with a detailed view of the operational thresholds that Anomaly Revealer monitors when generating alerts.

You can read more about Anomaly Revealer Zones in our how-to article.

Please feel free to reach out to us at support@distence.fi with any comments, questions, or suggestions.

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News

An updated version of Condence Easy Presentation released

We have released a new version of Condence Easy Presentation to be read. The changes to the previous version include:

  • Clarified list of metrics
  • Clarified battery lifetime
  • Updated pictures to be more accurate

To know more, please contact support@distence.fi.

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News

New feature Point of Interest release

We’ve made a new how-to article for our feature release, Point of Interest. With Point of Interest, you can make notes for your future self and other users and attach information to the history of the machine.

Point of Interest is an optional, licenced, fleet-level feature available for all Condence hardware options and includes the Lifeline feature.

For more information, please contact support@distence.fi.

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News

Updated Terminal Installation & Advanced Datasheet articles

We have updated our Terminal Installation and Condence Advanced T210 terminal datasheet articles. When making terminal installations or when you need to refer to the T210 datasheet, please make sure to see the latest versions for the most up-to-date documentation.

If you have any questions, please send us a message to support@distence.fi

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News

Technical Difficulties at support.condence.io

Our support website is experiencing minor technical difficulties, which we are working on. The website is otherwise usable, except that the categories on the first page are not visible at the moment. Should you want to use a specific article, the search function is working as is so you can navigate to your article of preference.

We apologise for the inconvenience, and we hope to have the website running regularly again shortly.

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News

Structural updates to the support pages

We are implementing structural changes to our support.condence.io pages during the following week. The changes are mainly cosmetic and intended to improve user experience. We also have content additions in the pipeline for the upcoming weeks.

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News

Updates to the Terminal Installation article

The terminal installation document has been updated and is now available for inspection in the Terminal Installation article.

Please take a look and let us know if you have questions regarding terminal installation!

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News

Updated versions of SLA & EULA have been released

The latest versions of SLA & EULA have now been released. Please refer to the section Sales/Marketing on our Support website to read them. Please let us know if you have any questions, and we’ll be happy to help you.

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News

Upgraded Forecast tool released

The forecast tool in Condence has undergone an intense upgrade based on internal and external feedback.

The upgrades to the forecast tool include the following features:

  • Option to Display full history or hide full history.
    • Focus on only the future forecasts, or look at the forecast alongside the full history of the metric.
  • Option to select forecasting input between min, max, average and value data so you can get a grip on different scenarios and determine the correct timing for the service.
  • Improvements to the general forecasting given by the forecast tool

The update has been released and is available for use right now. Please let us know how you feel about this feature and its upgrades!

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News

Vibration Tool upgrade released

Our Vibration Tool has gained more features that vibration analyst professionals will surely appreciate. 

  • Unit change from option from Metric to Imperial 
    • G unit and Cycles-per-Minute (CPM) are now available.
  • Kinetic information that allows users to see followed fault frequencies on the spectrum. Used to follow bearing frequencies, e.g. 

This is a non-licensable upgrade to the vibration tool and is available for everyone immediately. Please get in touch with support@distence.fi should you encounter any questions or issues.