News

Condence.io release notes and technical news

  • New feature – Anomaly Revealer Zones
    We have released a new feature to enhance our existing feature Anomaly Revealer called Anomaly Revealer Zones. Anomaly Revealer Zones is a visualization tool that provides you with a detailed view of the operational thresholds that Anomaly Revealer monitors when generating alerts. You can read more about Anomaly Revealer Zones in our how-to article. Please… Read more: New feature – Anomaly Revealer Zones
  • An updated version of Condence Easy Presentation released
    We have released a new version of Condence Easy Presentation to be read. The changes to the previous version include: To know more, please contact support@distence.fi.
  • New feature Point of Interest release
    We’ve made a new how-to article for our feature release, Point of Interest. With Point of Interest, you can make notes for your future self and other users and attach information to the history of the machine. Point of Interest is an optional, licenced, fleet-level feature available for all Condence hardware options and includes the… Read more: New feature Point of Interest release
  • Updated Terminal Installation & Advanced Datasheet articles
    We have updated our Terminal Installation and Condence Advanced T210 terminal datasheet articles. When making terminal installations or when you need to refer to the T210 datasheet, please make sure to see the latest versions for the most up-to-date documentation. If you have any questions, please send us a message to support@distence.fi
  • New standard feature Missed Report is released
    We have published today a new standard feature for all Condence users! Missed Reports feature is to expose administrators if a hardware unit is not communicating. Feature can monitor terminal level reports or can be extended to monitor metric level reports. For more information about the purpose and use of the feature, please see the… Read more: New standard feature Missed Report is released
  • Condence support page is working normally again!
    We managed to fix the issue with our service providers. Please enjoy using support.condence.io again!
  • Technical Difficulties at support.condence.io
    Our support website is experiencing minor technical difficulties, which we are working on. The website is otherwise usable, except that the categories on the first page are not visible at the moment. Should you want to use a specific article, the search function is working as is so you can navigate to your article of… Read more: Technical Difficulties at support.condence.io
  • Structural updates to the support pages
    We are implementing structural changes to our support.condence.io pages during the following week. The changes are mainly cosmetic and intended to improve user experience. We also have content additions in the pipeline for the upcoming weeks.
  • Updates to the Terminal Installation article
    The terminal installation document has been updated and is now available for inspection in the Terminal Installation article. Please take a look and let us know if you have questions regarding terminal installation!
  • Updated versions of SLA & EULA have been released
    The latest versions of SLA & EULA have now been released. Please refer to the section Sales/Marketing on our Support website to read them. Please let us know if you have any questions, and we’ll be happy to help you.